computer-support-specialist

Computer Support Specialist

Tradewind Energy, Inc. is one of the largest independent wind and solar project development companies in the U.S. Founded in 2003, our company has earned a reputation for innovation in the market, our highly skilled and passionate team and for the respect we demonstrate for the people and communities where we develop projects. We’ve been honored with the Kansas Governor’s Energy Achievement Award and bestowed the national Outstanding Commercial Achievement Award by the American Wind Energy Association. Our founders were named 2013 finalists for the E&Y Entrepreneur of the Year award.

Our workplace culture attracts competitive, smart and fun people. We are committed to the health, fitness and work-life balance of our employees. We have an on-site fitness facility and it’s not unusual to see our employees cycling to work. Our 110 employees are highly motivated, technically proficient, team oriented and committed to renewable energy. In addition to exceptional employee benefits and a beautifully designed workplace, we enjoy a balance of work and play and provide our employees with healthy snacks and catered lunches.

We take great pride in our demonstrated ability to deliver low-cost wind and solar energy to diverse markets while maintaining an uncompromising commitment to long-term project quality. To date, Tradewind has contracted for more than 2.8 GW of installed wind and solar capacity, representing $4.5 billion of capital invested or to be invested, and we are rapidly expanding our solar development portfolio.

We are seeking a Computer Support Specialist to join our Information Technology department. The position will provide help desk support (~50%) and systems administration (~50%) for Tradewind.

Primary Job Responsibilities:

  • Install and configure client software and operating systems
  • Install and configure user workstations, network devices, and other IT equipment
  • Install and configure server hardware and software
  • Perform regular system administration tasks including backups, software patches and upgrades, system monitoring, and directory services administration
  • Provide technical assistance and support to users
  • Create and operate a helpdesk ticketing system
  • Maintain inventory of IT equipment
  • Assist with purchasing of IT equipment and software
  • Research and find solutions to technical problems
  • Contact manufacturer and vendor support when required to resolve technical issues
  • Create and maintain technical documentation
  • Any additional IT-related tasks required

Job Requirements:

  • 2+ years of experience in a help desk support role and/or systems administration role
  • 2- or 4-year degree in Computer Science, Information Technology, or related program preferred
  • Ability to effectively problem-solve and troubleshoot PC and server problems
  • Strong writing, communication, and interpersonal skills

Core Technologies (competency required):

  • Microsoft Windows (client)
  • Microsoft Windows Server
  • Microsoft Office suite
  • Computer hardware
  • Server hardware (Dell preferred)

Secondary Technologies (preferred):

  • Windows Server roles – Active Directory, DNS, DHCP, Group Policy
  • Microsoft Exchange Server
  • VMware vSphere
  • Networking and firewalls
  • Scripting and/or programming competency (Python, PowerShell, .NET, or others)

 

Please send a resume and cover letter to:
Attention: Liz Bentley
jobs@tradewindenergy.com